College of Business and Economics, Koleke Pāʻoihana a Kālaihoʻokele Waiwai

Learning Goals and Assessment Tools

To fulfill its mission and promote successful outcomes for all its graduates, the CoBE establishes learning goals to ensure that upon graduation, students will be:

  1. Knowledgeable in business (both in general business concepts and in specific disciplines),
  2. Effective communicators (both oral and written),
  3. Competent in quantitative analysis, and
  4. Capable critical thinkers.

Learning Goal 1 - Business Content Knowledge

Demonstrate knowledge and ability to apply basic functional business applications

The CoBE continues to use the ETS Major Field Test to measure whether or not students can demonstrate content knowledge and ability in basic functional business applications. The CoBE has conducted the test every semester since its initial accreditation in 2005 and will continue to do so in the future. In Fall 2016, the results were evaluated by the Curriculum Committee, which made a call to the faculty to identify problems in curriculum and provide suggestions for improvement.

Learning Goal 2 - Communications (oral and written)

Express ideas clearly, logically, and persuasively in oral and written communication

2a. Written Communication

The CoBE faculty continue to administer the College Learning Plus (CLA+) after business students take ENG 209 Writing for Business (3) or ENG 287 Introduction to Rhetoric (3) . The CLA measures written communication skills and critical thinking. Two types of sub-scores are reported for the written communication skills: Writing Effectiveness sub-score and Writing Mechanics sub-score. These are scored on a 1-6 scale. To simplify the process, the faculty categorizes scores of 1-3 as not meeting the standard, and scores of 4-6 as meeting the standard. The CoBE conducted the test ever year until 2015, then every two years after that. A test was conducted in Spring 2017 and the next evaluation is in Fall 2017.

2b. Oral Communication

In Fall 2016, CoBE faculty voted to replace COM 251 Public Speaking (3) with BUS 110 Freshmen Business Experience (3) F(please See Table 1). The faculty then performed the oral-communication assessment in spring 2017 for MGT 423 Business Ethics (3) and will continue every two years thereafter. The next evaluation is Fall 2017.

Learning Goal 3 - Quantitative Problem Solving

Demonstrate the ability to solve complex and unstructured quantitative problems using appropriate tools and technology.

Quantitative analysis skills assessment was course-imbedded in QBA 300 Operations Management (3) and was performed in spring 2015. A new assessment is scheduled for Fall 2017. The last assessment showed that students had difficulty integrating results and drawing conclusions. As perceived in the CIR2, there was a need to improve the teaching of critical- thinking, and in Spring 2017, faculty discussed the possibility of incorporating critical thinking into several courses, as an effort to close the loop. A decision was not made and the discussion was tabled for future discussion.

Learning Goal 4 - Critical Thinking

Demonstrate critical thinking skills in appraising evidence, issues, and arguments, as well as in developing proposals and positions regarding pertinent issues and problems.

The CLA+ also measures critical thinking by reporting the Analysis and Problem Solving sub- score. As discussed in the next section, the California Critical Thinking Skills (CCTS) test was discontinued in the Fall of 2015. The faculty conducted CLA+ test on critical thinking in spring 2017 and will continue every two years thereafter.